F. A. Q

Frequently Asked Questions

  • What type of services do you offer here?

    We are basically a wholesale trader based in Dubai. We work with all the major authorized distributors across the globe to cater you needs with the best possible pricing and lead time. Our company has customers expanded to Europe, North/South-America, Asia, and Africa.

  • What are your business hours?

  • Are the parts Genuine?

  • Does your customer service support phone calls or online chat?

  • What payment options do you support?

  • How do I confirm my order after payment?

  • What is the return and cancel policy?

  • Which delivery options do you provide?

  • How long will my order be ready to ship after the payment is clear?

  • Are tariffs and taxes included in the price list?

  • Can I add insurance to my shipment?